Smart Assets

Smart Assets

Digital Twin & Smart Asset Configuration Service

When it comes to Smart Asset configuration and digital transformation, we offer more than just technical delivery; we bring deep industry understanding, innovation, and independence. ONE’s Smart Assets team provides a software-agnostic digital twin consultancy and configuration service designed to optimise asset and estate performance.

We produce a real-time digital representation of your physical assets, integrating seamlessly with any existing Building Management Systems (BMS), IoT infrastructure, and renewable energy technologies.

By delivering actionable insights, we can empower your estate and operational teams to drive cost savings, enhance sustainability, and improve resilience – without reliance on proprietary platforms. Our scalable approach is ideal for all types of assets and estates, including high-security and operationally intensive sectors such as Justice, Education, Defence, Transport, Health and Facilities Management.

Key benefits include:

• Energy efficiency optimisation and carbon footprint tracking – crucial in the journey to Net Zero
• Cost savings through reduced energy and water usage

• Simulations and trend tracking for cost predictability and easier cost management

• Predictive maintenance to reduce reactive repairs and downtime
• Automated compliance monitoring for statutory and policy adherence
• Centralised asset intelligence for long-term planning and capital investment decisions
• User-friendly dashboards tailored for both technical and non-technical users
• Empowering estate managers to take ownership of their own data.

Our solutions reflect our commitment to innovation and digital transformation, offering you a tangible opportunity to enhance estate management practices and meet strategic sustainability and efficiency goals.

Ultimately: Smarter data, faster decisions and less downtime – a connected, future-ready estate, built around you.

Example HQ Case Study: Find out how applying our solution resulted in many benefits including cost savings and carbon reduction. Read the case study of our HQ here. 

Why Choose ONE’s Smart Assets team?

✅ Proven Sector Experience

We understand the unique pressures, compliance needs and operational challenges of complex estates, and the nuances around incorporating existing technology, managing tight budgets, and upskilling individuals and teams.

We’ve delivered in high-security, high-resilience environments, so we understand the risks and opportunities.

✅ Standards-Driven, Platform-Neutral

We don’t tie you to one vendor. Our solutions are built on ISO 19650 principles, open standards, and vendor-agnostic technology, ensuring future flexibility, ownership of your own data, and long-term value.

✅ Cross-Disciplinary Expertise

As a multi-disciplinary consultancy, we bridge the gap between Design, Construction, Facilities Management, IT, and Sustainability. This means smarter strategy, smoother integration, and better outcomes. We understand your estate from every angle.

✅ Focus on Enablement, Not Dependence

We design it, build it, and upskill your team so you’re never locked in.
You own your data. You control your systems. Once we’ve got you up and running you won’t be dependent on us.

We’re here when you need us, but you won’t have to rely on us to maintain your systems and processes.

How?

Drawing on our in-house expertise and an extensive network of trusted software and hardware partners, we tailor each digital twin configuration to meet your specific needs.

As part of ONE Creative environments, a multi-disciplinary consultancy with over 50 years of experience, we bring deep industry insight and proven technical capability to every project.

We guide you through procurement, provide the tools to take full ownership of your data, and design and configure systems that put control firmly in your hands. Our goal is to ensure you’re not dependent on us, or anyone else, in the long term – though we’re always here if you need support.

Importantly, we’ll help you set up a secure data storage solution, so your information remains yours, safeguarded from reliance on external software providers.

Setting up for Success – Smart Asset Information Requirements

With internal expertise in BIM and Smart Assets, we support clients in defining and developing robust information requirements for both retrofit and new-build projects, establishing a strong foundation for future digital twin and Smart integration.

This service ensures that the data generated throughout design, construction, and handover stages aligns with long-term asset management, performance monitoring, and digital estate strategies. Our approach promotes consistency, clarity, and interoperability from the outset.

Key features include:

• Gap analysis of existing asset data and digital maturity
• Guidance on data structuring, classification, and handover protocols
• Alignment with carbon, energy, and compliance objectives to support ESG and Net Zero goals
• Strategic planning for progressive digital twin adoption
• BIM services including model authoring, coordination, and clash detection
• Development of Organisational Information Requirements (OIR), Employer’s Information Requirements (EIR), and Asset Information Requirements (AIR) in line with ISO 19650.

By embedding the right information standards early in the project lifecycle, this service mitigates costly rework, supports evidence-based decision-making, and accelerates the client’s digital transformation journey.

Technology Integration

Our solutions are designed with seamless integration in mind. We integrate with BIM, CAFM, BMS, IoT, and GIS data to ensure that your digital twin connects effortlessly with the systems you already use. Our interoperability strategy is built on open standards, robust APIs and a scalable architecture, allowing for flexible deployment and future-proofed growth.

Whether you’re integrating legacy systems or planning for expansion, our approach ensures your digital twin becomes a central, connected part of your digital estate.

Smart Integration with CAFM, BMS & Access Systems

Unlock powerful interoperability across your estate systems:

CAFM System Integration

• Sync asset data, maintenance schedules & work orders
• Enable real-time updates across platforms
• Improve operational efficiency and reduce admin

Single Sign-On (SSO)

• Seamless login
• Role-based access control for secure user management
• One login for all integrated systems—faster, safer, simpler

BMS Connectivity

• Integrate via REST API, HTTP, or MQTT protocols
• Real-time environmental, energy, and occupancy data feeds
• Trigger alerts, automate actions, and optimise performance

Flexible & Scalable Architecture

• Vendor-neutral, open standards-based
• Designed to grow with your estate
• Reduces reliance on proprietary systems

Service Offerings by Lifecycle Stage

RIBA Stages 0 – 1:

Strategic Definition & Brief (Pre-Design)

• Digital estate strategy development
• Use-case identification e.g., maintenance optimisation, energy management, space management, and fire safety management
• Development of Organisational Information Requirements (OIR)

RIBA Stages 2 – 5:

Design & Construction Phase

• Specification of digital twin / smart asset requirements in tender documentation
• Development of Employer’s Information Requirements (EIR) & Asset Information Requirements (AIR)
• BIM coordination and asset data validation
• Digital delivery and CDE integration
• BIM Information Management

RIBA Stage 6:

Handover & Commissioning

• Smart asset tagging and digital twin configuration
• Data migration and testing

RIBA Stage 7:

Operation & Maintenance

• Real-time integration with BMS/IoT/CAFMs
• Predictive maintenance setup
• Custom dashboards for estate teams

Digital performance monitoring (e.g., energy, occupancy, compliance).

Get in Touch

Ready to explore how a digital twin could work for you? Our ONE Smart Assets team are offering a free 1 hour consultation to help you understand the possibilities.

Whether you’re just starting your digital twin journey or looking to enhance your existing setup, our team is here to guide you.

Contact us today and book your free consultation. We look forward to helping you take control of your digital estate.

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