Established for 20 years in the community of Southport, the Queenscourt Hospice refurbishment was driven by a need for more modern and flexible patient facilities, as well as an improved working environment for members of staff.
As a vital facility offering much needed support to patients and their families, it was fundamental the building remained fully operational with minimal disruption throughout.
One Creative Environments Ltd. (One) was commissioned as the lead designer on the project, managing the process from inception to completion. Being a multidisciplinary team comprising architecture, interior design, landscaping, building services and both structural and civil engineering, enabled all operational and design aspects to be considered from the outset – minimising cost and reducing risk.
This collaborative way of working also benefited the scheme when structural remedial work to strengthen the existing first floor was identified, as all disciplines were able to react quickly without impacting on the construction work.
Each ward has been carefully designed to combine privacy with the ambience of a shared ward. Featuring an open-plan layout, beds are orientated so that while visible to staff, patients are not facing one another. En-suite facilities have also increased from one to three per ward, allowing for flexible use of bed bays, including the creation of a single suite and the option to accommodate multi-sex wards when needed.
To ensure the hospice remained fully operational, the team worked closely with hospice staff and the contractor to devise a phasing strategy for the refurbishment, minimising disruption throughout the project.
The success of the Queenscourt Hospice renovation demonstrates how such extensive refurbishment and remodelling is possible, without the need to halt service delivery and while respecting patient dignity.